Reference

Terms and Conditions That Govern Your paarimatch Account

These terms set out the rules that apply when you open and use a paarimatch account, including how deposits via UPI, Paytm, and PhonePe are handled, what you…

Account eligibility conditionsUPI, Paytm, PhonePe deposit rulesWithdrawal verification stepsAccount suspension policyGoverning jurisdiction clause
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paarimatch Terms and Conditions That Govern Your paarimatch Account
REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you believe an error has been applied to your account, our support team is available around the clock. You can reach us via live chat, email, or our dedicated complaints channel — all accessible from your account dashboard once you are logged in.

Team online

Live Chat

Start a live chat session from your account dashboard. Our agents are available at all hours and can clarify any clause, escalate a dispute, or log a formal query on your behalf.

Email Support

Send a detailed written query to our support address found in your account settings. We acknowledge all emails within four hours and aim to resolve terms-related queries within one business day.

Complaints Channel

For formal disputes about how a term was applied to your account — including withdrawal holds or account restrictions — use our dedicated complaints form, accessible under the Help section in your account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We take our obligations under these terms seriously. This section explains how we handle your account data, what security measures protect your funds, and how you can request…

Data Retention Policy

We hold your account data — transaction history, KYC documents, and session logs — for the period required by applicable…

Cookie Usage

Our platform uses cookies to manage your session, remember your preferred language, and keep your account secure across page loads.

Account Security Controls

Two-factor authentication is available for all accounts and is strongly encouraged.

KYC Verification

Withdrawals require identity verification under our Know Your Customer process.

Requesting Account Changes

To change your registered email, phone number, or linked UPI or Paytm details, submit a request via live chat with…

Who to Contact for Term Disputes

For any dispute about how a specific clause was interpreted or applied — including decisions on account limits or transaction…

Frequently Asked Questions About These Terms

The questions below address what account holders ask most often about how our terms work, what rights you hold, and how specific conditions apply to deposits, withdrawals, and account management on paarimatch.

Yes. These terms cover all activities on your account, including wagers placed on Kabaddi Crash, Football Strike, Fruit Blast, Baccarat, and every other title in our lobby. Game-specific rules are addenda to, not replacements for, these terms.

We notify you by email and through an in-app banner at least seven days before any material change takes effect. Continuing to use the platform after that date means you accept the updated terms. You can close your account if you do not agree with the changes.

Access depends on local law and is available only where local law permits. You are responsible for confirming that using paarimatch is legal in your specific location. We may restrict access to your account if we detect use from a jurisdiction where the service is not permitted.

Deposits via UPI, Paytm, or PhonePe are usually credited within minutes. If a deposit is not reflected after 30 minutes, contact live chat with your transaction reference. Our team checks the payment rail status and credits the amount or initiates a refund within one working day.

You have the right to request a copy of all personal data we hold, ask for corrections to inaccurate records, and request deletion of data where no legal obligation requires us to retain it. Submit all such requests in writing via our support email address.

We may suspend an account if we detect a breach of these terms, including fraud or use from a restricted jurisdiction. You will receive a written explanation within 48 hours. You may appeal through the complaints channel, and we will issue a final decision within 72 hours of receiving your appeal.

Disputes are subject to the jurisdiction stated in the full terms document available in your account dashboard. Where local Indian law provides stronger consumer protections than those stated in the terms, local law prevails and we apply those protections to your account.

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